Joerns Healthcare

  • Field Repair Technician

    Job Locations US-MI-ROMULUS
    Posted Date 1 week ago(8/9/2019 4:37 PM)
    # of Openings
  • Position Summary

    The Field Repair Technician is responsible for equipment repairs including inspections, testing, and re-certifying durable medical equipment according to manufacturer’s guidelines.  Field Technicians must follow proper protocols for handling clean/dirty equipment, decontamination of equipment and preparation for redistribution, and record keeping.  Previous warehouse or related experience preferred.  Technicians will utilize Healthcare's preferred software for entering Work Order and Non-Work Order Activities on a daily basis.

    Major Duties & Responsibilities

    • Inspect, test and re-certify durable medical equipment following manufacturer’s specifications.  (i.e. hospital beds, wheel chairs, patient lifts, oxygen concentrators, and mattress pumps)
    • Troubleshoot to determine causes of operating errors and knowledge of how to repair.
    • Perform preventative maintenance of service such as cleaning, lubricating and adjusting equipment.
    • Test and calibrate components and equipment following manufacturer’s manuals and troubleshooting techniques, using hand tools, power tools and measuring devices.
    • Keep accurate records of all maintenance or service performed.
    • Responsible for traveling to warehouse locations to repair equipment or picking up equipment and returning it to the warehouse for repair
    • Assists with Shipping and Receiving as required.
    • Maintains work area in order to keep neat, clean, and organized.
    • Attends company in-service education classes.
    • Performs related duties as assigned by supervision.
    • Logs all activities into the preferred database
    • Keeps track of all travel receipts and complies with all company policies regarding expensed items
    • Travels off-site to assigned warehouses to perform on-site repairs as needed.
    • All employees are required to attend education workshops on excellent customer service, review pertinent industry literature, attend in-services on new product(s) and technology when provided, and avails self of audio and videotapes for additional training.

    Required Education

    High school diploma or equivalent

    Required Skills & Experience

    • 6 months of related skills and training on repairing equipment, preferably circuit boards and blowers
    • The individual must possess or be able to complete requirements for a DOT Physical
    • Will be responsible for mobile repairs onsite or pick up equipment and bring back to the warehouse for repairs
    • Up to 50% travel
    • Able to read and comprehend manuals provided by equipment manufacturers to maintain current knowledge and perform annual maintenance.
    • Basic computer skills.
    • Should have basic mechanical aptitude.
    • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and talk or hear.
    • Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Preferred Skills, Experience & Education

    • Previous DME experience preferred


    Joerns Healthcare is an Equal Opportunity Employer   

    About Joerns

    Joerns Healthcare is a leading national distributor of therapeutic support surfaces, bariatric care equipment, negative pressure wound therapy systems, and safe patient handling solutions. We serve special patient handling needs across the entire continuum of care, including acute care hospitals, long term acute care hospitals, skilled nursing facilities, rehabilitation facilities, and hospice centers.

    We continually strive to provide the most exceptional service, the most affordable products, and the most innovative patient care solutions to our customers. We are currently searching for skilled, self-motivated and dedicated professionals to add to our team. We offer hands on training, benefits and an outstanding work environment.


    At Joerns Healthcare, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.  In addition, the company offers a 401K program with a company match, and Flexible Spending Accounts.  Our employees also receive Paid Vacation and Holidays. 


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